3ccat takes the privacy of every member seriously. We clearly explain what data we collect, why we need it, and how we protect it — in compliance with the Malaysian Personal Data Protection Act 2010.
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3ccat's Privacy Commitment: We respect every member's privacy. This policy is written in plain language so you can fully understand how your data is managed. If you have any questions, reach us at support@3ccat.net at any time.
This Privacy Policy explains how 3ccat collects, uses, stores, and protects your personal information when you use our platform. It applies to all registered members, website visitors, and any individual who interacts with 3ccat through any channel, including the website, Live Chat, or email.
3ccat operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a platform serving Malaysian players, we take this responsibility seriously — because we believe player trust is 3ccat's most valuable asset. A player who feels confident their personal data is safe is one who can enjoy everything the platform has to offer without hesitation.
This Privacy Policy was last revised in January 2026. We recommend checking this page periodically to stay informed of the latest changes to how 3ccat manages your data.
3ccat collects personal information in several ways depending on how you interact with the platform. The following are the main categories of data we collect:
| Data Category | Sample Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth, gender | Registration form & KYC verification |
| Contact Data | Malaysian phone number, email address, mailing address | Account registration |
| Financial Data | E-wallet accounts (TNG, GrabPay, Boost), FPX details | Deposit & Withdrawal Process |
| Gaming Activity Data | Betting history, wins, losses, game categories | Automated system records |
| Technical Data | IP address, device type, browser, operating system | Automated server logs |
| Usage Data | Pages visited, session duration, clicks, game preferences | Cookies & Analytics |
| Communication Data | Live chat records, support emails, call recordings | Customer support interactions |
3ccat only collects data to the minimum extent necessary for the stated purposes. We do not request sensitive information such as banking passwords, full credit card numbers, or biometric data unless explicitly required by a specific process.
Minor's Information: 3ccat does not knowingly collect personal data from individuals under the age of 18. If we discover that data has been collected from a minor, it will be deleted immediately and the associated account will be terminated without notice.
3ccat uses your personal data only for legitimate and necessary purposes. We do not use your data in ways you would not reasonably expect, or for purposes unrelated to our services. The primary purposes for which we use your data are:
3ccat does not sell, rent, or share your personal data with third parties for marketing purposes. This is an unwavering commitment. That said, in the course of operating the platform, there are situations where we need to share certain information with specific parties:
All third parties receiving data from 3ccat are bound by strict confidentiality agreements and are only permitted to use that data for the specific purposes stated. 3ccat ensures that these third parties maintain data protection standards equivalent to our own.
Your data is never transferred across borders to entities outside Malaysia unless required by law or necessary for processing a transaction you have initiated yourself. In such cases, 3ccat ensures that equivalent data protection standards are upheld.
3ccat invests seriously in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security measures we have implemented include:
While 3ccat takes all reasonable measures to protect your data, no security system is entirely foolproof. We encourage you to play your part in keeping your account secure — do not share your password, log out from shared devices, and report any suspicious activity to us immediately.
3ccat uses cookies and similar tracking technologies to enhance the user experience and gather analytics data on platform usage. Cookies are small text files stored in your browser when you visit our website.
Types of cookies used by 3ccat:
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality and user experience of the 3ccat platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. 3ccat is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data that 3ccat holds about you. We will provide this information within 21 days of receiving your request.
If your data is inaccurate or incomplete, you have the right to request a correction. Contact our support team with the correct information and we will update your records within three business days.
For data processing that relies on your consent — such as marketing communications — you may withdraw that consent at any time through your account settings or by contacting us directly.
You have the right to raise queries or complaints regarding how 3ccat handles your personal data. We are committed to providing clear and thorough responses within a reasonable timeframe.
To exercise any of the rights above, please contact the 3ccat privacy team by emailing support@3ccat.net with "Privacy Request" in the subject line. Include your account number to help us process your request more quickly. We may need to verify your identity before actioning certain requests as an added security measure.
3ccat retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or for the period required under applicable Malaysian law. General retention period guidelines:
Once data is no longer needed and the retention period has expired, 3ccat will ensure it is securely deleted or anonymised using appropriate procedures to prevent unauthorised recovery.
3ccat reserves the right to update or amend this Privacy Policy from time to time. Changes may occur in response to updates in applicable law, the introduction of new services or features, or shifts in industry best practices that require adjustments to our policy.
For significant amendments that materially affect your privacy rights, 3ccat will provide at least seven days' notice before the changes take effect, via registered email or an in-platform notification. For minor amendments that do not affect your fundamental rights, we will update the revision date on this page, and notice may be given through a page update alone.
Continued use of the 3ccat platform after any amendment takes effect will be considered acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how 3ccat protects your privacy.
For any questions, concerns, or requests relating to this Privacy Policy or how 3ccat processes your personal data, you may reach us through the following channels:
If you are not satisfied with our response to your privacy enquiry, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under PDPA 2010. That said, we encourage you to contact 3ccat first, as most issues can be resolved internally in a prompt and satisfactory manner.
Remember: 3ccat will never ask for your account password, full card details, or banking PIN via email, chat, or phone. If anyone claims to be a 3ccat staff member and requests such sensitive information, it is a scam — please report it to us immediately at support@3ccat.net.
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Six key rights you hold as a 3ccat member under Malaysia's PDPA 2010
You have the right to know what data 3ccat holds about you, how it is used, and who it is shared with. We are required to provide this information within 21 days of your request.
If your data is inaccurate, you may request that 3ccat correct it. We will update the relevant records within three business days of verifying your identity.
For consent-based processing such as marketing communications, you may withdraw your consent at any time through your account settings or by contacting us directly.
You may request a copy of the personal data we hold on you in a readable format. Such requests are processed within 21 days of successful identity verification.
In certain circumstances, you have the right to object to how 3ccat processes your data. We will review your objection and provide a detailed written response outlining our decision.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010. We will cooperate fully with any such investigation.
Concrete measures 3ccat has in place to keep your data protected at all times
All data transmitted between your device and the 3ccat platform is protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB, and other major Malaysian banks to secure online banking transactions.
Personal data, financial data, and gaming activity data are stored in separate databases with distinct access controls. Should a breach occur in one segment, the others remain protected.
Not all 3ccat staff have access to members' personal data. We apply the principle of least privilege — each staff member can only access the data they genuinely need to carry out their responsibilities.
3ccat's security systems operate around the clock to detect intrusion attempts, traffic anomalies, and suspicious activity. Threats are identified and addressed before they can compromise member data.
3ccat conducts regular internal security audits and works with qualified third parties to assess system vulnerabilities. Audit findings are used to drive continuous improvement.
All of 3ccat's data management practices are designed to meet or exceed the requirements of Malaysia's Personal Data Protection Act 2010. We treat compliance as a baseline standard, not a ceiling.
3ccat takes your privacy seriously. Register today and enjoy a safe, fair, and secure Malaysian betting experience.
Answers to the most frequently asked questions about privacy and data protection at 3ccat